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    Process intelligence

    // PROCESS INTELLIGENCE

    Unlock the Power of Process Intelligence

    Visualize, analyze, and optimize your business processes with real-time insights that drive operational excellence and sustainable growth.

    // Process Intelligence

    What is Process Intelligence?

    Process intelligence is the data-driven analysis of your business operations that automatically captures, analyzes, and optimizes how work flows through your organization. Unlike traditional process management approaches that rely on assumptions and manual documentation, process intelligence uses real-time data from your existing systems to create a living, breathing map of your actual processes
    Process intelligence involves automated discovery that continuously captures data across enterprise systems without disrupting operations. It offers real-time analysis to deliver immediate insights into performance, bottlenecks, and optimization opportunities. By transforming raw data into actionable intelligence, it provides specific recommendations for improvement and automation. Continuous monitoring ensures ongoing oversight to sustain and enhance process performance over time.
    // Features

    Key Features of Process Intelligence

    Process Visualization

    Process intelligence transforms complex workflows into interactive visual maps that highlight how work flows across the organization. These digital twins of operations reveal real-time variations and exceptions, enabling deeper understanding and improvement of business processes.

    Real-Time Analytics

    With continuous monitoring and live data analysis, process intelligence provides instant visibility into process performance. Organizations can detect bottlenecks, track KPIs dynamically, and make proactive decisions based on real-time insights instead of reacting after issues arise.

    Automation Opportunities

    Process intelligence identifies high-impact automation candidates by assessing automation readiness, calculating ROI, and simulating automation outcomes. It empowers teams with the data-driven confidence needed to prioritize and implement automation initiatives effectively.

    // Works

    How Process Intelligence Works

    Process intelligence operates through a streamlined three-step approach to uncover and enhance business operations.

    Step 1: Capture & Ingest Data – The platform automatically collects data from various enterprise systems such as ERP, CRM, BPM, desktop activities, and communication tools without disrupting existing workflows.

    Step 2: Analyze Processes – Using advanced AI, the system reconstructs actual process flows, identifying performance metrics, deviations, and patterns. This analysis helps reveal the gap between how processes are designed and how they are executed in reality.

    Step 3: Generate Insights & Automate – Finally, the platform delivers actionable insights with prioritized recommendations for improvement and automation. It identifies high-impact opportunities, suggests optimization strategies, and supports continuous monitoring to ensure lasting results.

    Process Intelligence Work
    //BENEFIT

    Benefits of Process Intelligence

    Process intelligence empowers organizations with data-driven insights and tools that lead to sustained operational improvement.
    Improved Efficiency and Accuracy

    By analyzing real process data, process intelligence helps streamline workflows and eliminate inefficiencies. It reduces manual errors and ensures improvements are grounded in actual performance, not assumptions.

    Cost Reduction

    The platform reveals hidden inefficiencies and cost-saving opportunities often missed by traditional analysis. This enables organizations to eliminate unnecessary tasks, optimize resource use, and achieve measurable financial benefits.

    Automation Readiness

    Process intelligence identifies the most valuable opportunities for automation based on data, ensuring that efforts deliver strong returns. It helps prioritize where robotic process automation or AI can have the greatest impact.

    Continuous Optimization

    Unlike static improvement initiatives, process intelligence enables ongoing monitoring and refinement. As operations evolve, the platform continuously adapts, ensuring sustained performance and agility in decision-making.

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    All Your Questions Anytime!

    // Use Cases

    Industry Use Cases of Process Intelligence

    Process intelligence delivers measurable value across diverse business functions by uncovering inefficiencies, enabling automation, and supporting data-driven decisions.
    Finance
    HR
    Supply Chain

    Reduce Invoice Processing Time

    Process intelligence streamlines the procure-to-pay cycle by identifying bottlenecks and automating routine approvals. This reduces delays, prevents duplicate payments, and enhances compliance while saving significant operational time and cost.

    Optimize Onboarding Workflow

    By mapping the complete employee journey, process intelligence uncovers inefficiencies in onboarding. It enables automation of repetitive tasks, improves employee experience, and accelerates time-to-productivity while maintaining compliance.
    Supply Chain and Logistics

    Logistics & Delay Prediction

    Process intelligence provides real-time visibility into supply chain operations, using predictive analytics to identify potential disruptions and reroute shipments proactively. This reduces delays, improves delivery performance, and optimizes inventory management.
    // FAQ

    Everything You Need to
    Know About

    How is process intelligence different from process mining?
    Process intelligence is broader it combines process mining, task mining, analytics, and automation. While process mining analyzes historical system logs, process intelligence offers real-time monitoring, predictive insights, and actionable automation recommendations.
    Is my data secure with process intelligence?
    Yes. Process intelligence platforms use enterprise-grade security, including AES-256 encryption, TLS 1.3, role-based access control, and compliance with regulations like GDPR, HIPAA, and SOC 2.
    What types of automation does process intelligence support?
    It identifies opportunities for RPA, intelligent document processing, workflow automation, and AI-driven decision automation, while also supporting ROI analysis, platform integration, and change management.
    Which industries benefit most from process intelligence?
    Industries with complex or regulated processes benefit most, including financial services, healthcare, manufacturing, insurance, and retail. It’s also effective across HR, IT, procurement, and customer service.